Of Course

Monday, Feb 10

Cindy riding the “Punishment Horse” at Fort Bridger.

Dr. Office. We submitted the request for an MIR and CAT scan

Hospital: This request is too general and needs to be submitted with more detail. We will contact the Dr and get new orders written

Hospital Scheduling: The insurance company will not give us approval for 3-5 days so we are scheduling this a week from today, next Monday.

Insurance: Nothing has been submitted, we can’t accelerate it until it is submitted.

Hospital Scheduling: We have not submitted anything because the Dr has not sent us the clinical information that we requested. When we get that information then it has to be reviewed by our clinical team and our radiological team and that will take 3-5 days.

Dr Office. Sasha (who takes care of this issue) is with the Dr in surgery and will not be back in the office until Wed.

We have talked to Sasha all weekend. She is who wrote the order to have the MRI/CAT scan today.

So the inefficiency of the system is very clear:

• Shuffle responsibility

• No one is able to make a reasonable decision

• Look for someone else to blame.

• Hope that the person goes away in defeat!

Our next step is to go and enter through the ER. This will cost all of us lots more money, and take valuable time and resources away from others. They have told us if we go through the ER it can be done today.

THIS WILL MAKE YOU CRAZY!

We are going to wait a minute for a call back from Sasha.