Baby Steps
Cindy in Iceland. We wish this Viking could sort out our insurance woes.
On the bright side.
Cindy walked around the block holding my hand. We went slowly, but the Dr said it was OK if she was confident in her steps.
The Occupational Therapist came and evaluated Cindy and said she was at the very top of all the measures in her recovery.
On the dark side.
If we could only figure out how to solve the new pain in her left leg.
It has taken me nearly 24 hours to cool off enough to write about this.
On Wednesday afternoon our insurance company denied the request for scans.
They called after 5 which made it nearly impossible to appeal the decision.
We talked up the chain, they want more X-rays, more evidence that we have tried other things, and to wait 30 days.
They said they might reconsider if our Dr called one of their doctors “Peer to Peer.” It seems laughable to me that some person sitting in a cubicle at an insurance company is going to tell our Doctor what is needed for our treatment. Beyond that, our Dr. is at the top of the profession and has very few peers. If you are interested see this write up about him.
On Thursday after lunch, the insurance called and said they were going to give us permission for 1 but not both of the scans that our Dr wanted to do. Instead, we need more X-Rays and to stand on our heads and whistle “Please, please, please” by James Brown and The Famous Flames (1956) before they will consider looking at the area where the massive amount of pain is occurring.
I told the insurance non-helper that I wanted them to come spend the evening with us while Cindy was in pain and tell me why we don’t deserve help. They declined.
So now we are headed back to Frisco for a scan at 8 AM on Friday, an X-ray to follow, and then to meet with at the doctor’s office (he will have to zoom in because he will be with his family dealing with his Father’s Funeral. (We are both so mortified that our insurance continues to treat our medical team with such dishonor).
“Woe to those . . . who issue oppressive decrees, to deprive the poor of their rights and withhold justice from the oppressed of my people, making widows their prey and robbing the fatherless.”
Bundled up before our walk.
